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Support

Welcome to the main support page for the PictureView service. Below you will find a list of pages that provide general information about the service and solutions to common problems. If the links below do not provide the answers you are looking for, please feel free to contact us.

Useful Forms

• Cancellation Form
• Forgotten Password Form
• Illegal File Report Form
• Secure Update Form

General Information

• Contact Us
• 2257 Compliance Statement
• Batch Downloading
• Billing Information
• Personal Group List (PGL)
• PictureView Adult Film Stars (Actresses)
• PictureView Celebrity Pictures (a reference list to help with commonly searched celebrity names)
• PictureView Cookies
• PictureView Group List
• PictureView Hot Searches
• Privacy Policy
• Reporting Illegal Material
• Requesting Groups
• Signing Up for PictureView By Check or Money Order
• Signing Up for PictureView Membership
• Spam and Other Inappropriate Material
• Terms of Service Agreement
• Terms of Service Agreement Addendum for Members Provided with NNTP Access
• What Is My IP Address?
• What Is PictureView?
• What Is the Usenet?

Problems Viewing Files

• Codecs and Multimedia Files
• Disabling Automatic Image Resizing Using Internet Explorer on the Windows Platform
• Disabling Compressed Graphics (.ART Files) Using America Online
• Multimedia Players
• Pop-Ups, AdWare, and SpyWare
• Thumbnails Do Not Appear in Mozilla Firefox
• Thumbnails Do Not Appear in Mozilla 1.7.11
• Why can JPEG files only be saved as BMP files?
• Zip Files and the PictureView Service

Problems Accessing PictureView

• Correcting Your User Authentication Settings in Microsoft Internet Explorer on the Windows Platform (see this page if you are experiencing problems with your password using Internet Explorer or America Online)
• Forgotten Password Form
• How to Delete Your Browser Cache/Temporary Internet Files
• Solving PictureView Password Problems
• Using a Download Manager with the PictureView Service
• Zip Files Download without Prompt