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Support

Thumbnails Do Not Appear in Mozilla Firefox

NOTE: If you are using the Mozilla browser, not Firefox, please see Thumbnails Do Not Appear in Mozilla 1.7.11.

If you are using the Mozilla Firefox internet browser and do not see thumbnails for some PictureView groups, one or more PictureView servers sets may have been inadvertently blocked. To correct the problem, please follow the instructions below:

  1. Open a Firefox window.
     
  2. Click on the Tools menu and select Options...
     
  3. In the Options dialog window that appears, click on Web Features in the column on the left.
     
  4. Click on the Exceptions button (adjacent to Load Images).
     


Firefox Options, Web Features, Exception Button

  1. In the Exceptions dialog window that appears, click on the PictureView server set that is listed (e.g., www1.pictureview.com, www2.pictureview.com, www3.pictureview.com, or www4.pictureview.com) and then click the Remove Site button. If more than one server set is listed you can shift-click additional sets before clicking the Remove Site button.
     


Firefox Exceptions

  1. Click OK to close the Exceptions dialog window.
     
  2. Click OK to close the Options dialog window. (If you are currently viewing a PictureView page, you will need to click the Reload button to have the thumbnails appear.)
     

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